:root{--navy:#4a090f;--blue:#8e101b;--teal:#a91523;--gold:#f2b84b;--paper:#fff;--ink:#243b53;--muted:#718096;--line:#e4eaf0;--bg:#f5f8fb;--shadow:0 18px 50px rgba(78,9,16,.09)}
*{box-sizing:border-box}body{background:radial-gradient(circle at 85% 2%,rgba(142,16,27,.09),transparent 30%),var(--bg);color:var(--ink);font-family:"Tajawal",Tahoma,Arial,sans-serif;min-height:100vh}.app-shell{max-width:1180px}.app-navbar{background:linear-gradient(115deg,var(--navy),#8e101b);box-shadow:0 8px 30px rgba(78,9,16,.2);padding:.75rem 0}.navbar-brand,.navbar-brand:hover,.app-navbar .nav-link{color:#fff}.navbar-brand strong,.navbar-brand small{display:block}.navbar-brand strong{font-size:1.05rem}.navbar-brand small{font-size:.7rem;font-weight:400;opacity:.65}.brand-mark{display:grid;place-items:center;width:42px;height:42px;border-radius:13px;background:linear-gradient(145deg,var(--gold),#ffd786);color:var(--navy);font-size:1.35rem;font-weight:800;box-shadow:inset 0 1px rgba(255,255,255,.5)}.app-navbar .nav-link{border-radius:10px;padding:.55rem .75rem!important;opacity:.84}.app-navbar .nav-link:hover{background:rgba(255,255,255,.09);opacity:1}.user-chip{color:#fff;border-right:1px solid rgba(255,255,255,.2);margin-right:.35rem;padding-right:.85rem;font-size:.85rem;opacity:.75}.navbar-toggler{border-color:rgba(255,255,255,.25)}.navbar-toggler-icon{filter:invert(1)}
.card,.journey-card{background:var(--paper);border:1px solid rgba(217,226,236,.8);border-radius:22px;box-shadow:var(--shadow)}.metric{font-size:2rem;font-weight:800;color:var(--navy)}.btn{border-radius:11px;font-weight:700}.btn-primary{background:linear-gradient(135deg,var(--blue),var(--teal));border:0;box-shadow:0 6px 15px rgba(142,16,27,.22)}.btn-primary:hover{background:linear-gradient(135deg,#760d17,#98111e);transform:translateY(-1px)}.form-control,.form-select{border:1px solid #d9e2ec;border-radius:12px;min-height:48px}.form-control:focus,.form-select:focus{border-color:var(--teal);box-shadow:0 0 0 .22rem rgba(142,16,27,.12)}.app-footer{color:#829ab1;text-align:center;font-size:.85rem;padding:1rem 0 2rem}
.student-hero{max-width:850px;margin:4.5rem auto 3.5rem}.eyebrow{display:inline-block;color:var(--teal);font-size:.78rem;font-weight:800;letter-spacing:.05em;margin-bottom:.5rem}.student-hero h1{color:var(--navy);font-size:clamp(2rem,5vw,3.5rem);font-weight:800;letter-spacing:-.04em;margin-bottom:.75rem}.student-hero p{color:var(--muted);font-size:1.08rem}.tracking-search{display:flex;gap:.7rem;max-width:680px;margin-top:1.7rem;padding:.55rem;background:#fff;border:1px solid var(--line);border-radius:17px;box-shadow:0 15px 40px rgba(78,9,16,.09)}.tracking-search .form-control{border:0;box-shadow:none!important;font-size:1rem}.tracking-search .btn{min-width:145px}.app-alert{max-width:680px;border:0;border-radius:15px}.ticket-result{margin-top:1rem}
.ticket-card{position:relative;overflow:hidden;background:#fff;border-radius:24px;box-shadow:0 22px 60px rgba(16,42,67,.14);border:1px solid #e4eaf0}.ticket-topline{height:8px;background:linear-gradient(90deg,var(--gold),var(--teal),var(--blue))}.ticket-header{display:flex;justify-content:space-between;align-items:center;padding:1.3rem 1.5rem;border-bottom:1px solid var(--line)}.ticket-brand{display:block;color:var(--navy);font-size:1.1rem;font-weight:800}.ticket-header small{display:block;color:var(--muted);font-size:.72rem}.ticket-number-block{text-align:center;padding:1.65rem 1rem 1.35rem;background:linear-gradient(180deg,#f8fbfc,transparent)}.ticket-number-block small,.ticket-number-block span{display:block;color:var(--muted)}.ticket-number-block strong{display:block;color:var(--navy);font-family:Consolas,monospace;font-size:clamp(1.65rem,5vw,2.25rem);letter-spacing:.05em;margin:.25rem 0}.ticket-number-block span{font-size:.75rem}.ticket-details{padding:0 1.5rem;margin:0}.ticket-details>div{display:flex;justify-content:space-between;gap:1rem;padding:.7rem 0;border-bottom:1px dashed var(--line)}.ticket-details dt{color:var(--muted);font-size:.82rem;font-weight:500}.ticket-details dd{color:var(--ink);font-weight:700;margin:0;text-align:left}.ticket-qr-section{display:flex;align-items:center;justify-content:center;gap:1.1rem;padding:1.5rem}.ticket-qr{padding:7px;background:#fff;border:1px solid var(--line);border-radius:12px;line-height:0}.ticket-qr img,.ticket-qr canvas{width:112px!important;height:112px!important}.ticket-qr-section strong,.ticket-qr-section span{display:block}.ticket-qr-section strong{color:var(--navy)}.ticket-qr-section span{color:var(--muted);font-size:.76rem;max-width:150px}.ticket-cut{position:relative;border-top:2px dashed #d9e2ec}.ticket-cut:before,.ticket-cut:after{content:"";position:absolute;top:-13px;width:24px;height:24px;background:var(--bg);border-radius:50%}.ticket-cut:before{right:-13px}.ticket-cut:after{left:-13px}.ticket-footer{display:flex;justify-content:space-between;color:var(--muted);font-size:.7rem;padding:1rem 1.5rem}
.status-pill{border-radius:999px;padding:.35rem .75rem;display:inline-block;font-size:.75rem;font-weight:800;white-space:nowrap}.status-WAITING,.status-ACTIVE{background:#fff4d6;color:#805b10}.status-CALLED{background:#dff5fa;color:#136779}.status-SERVING,.status-COMPLETED{background:#dff5ec;color:#146b4f}.status-PENDING{background:#edf1f5;color:#66788a}.status-NO_SHOW,.status-HOLD,.status-CANCELLED{background:#fde5e5;color:#9b3232}
.queue-board-card{background:linear-gradient(180deg,#fff,#f8fbff);border:1px solid rgba(217,226,236,.9);border-radius:26px;box-shadow:0 24px 60px rgba(78,9,16,.08);padding:1.5rem;position:relative;overflow:hidden}.queue-board-card:before{content:"";position:absolute;inset:0 auto auto 0;width:180px;height:180px;background:radial-gradient(circle,rgba(242,184,75,.18),transparent 68%);pointer-events:none}.queue-board-head{display:flex;justify-content:space-between;align-items:end;gap:1rem;margin-bottom:1rem;position:relative;z-index:1}.queue-board-head h2{color:var(--navy);font-size:1.4rem;font-weight:800;margin:0}.queue-board-chip{display:inline-flex;align-items:center;justify-content:center;padding:.55rem .95rem;border-radius:999px;background:linear-gradient(180deg,#fff3de,#f8e2b8);color:var(--navy);font-weight:800;box-shadow:inset 0 1px rgba(255,255,255,.7)}.queue-board-table-wrap{overflow:auto;border:1px solid #e6edf3;border-radius:22px;background:linear-gradient(180deg,#fcfdff,#fff);position:relative;z-index:1}.queue-board-table{width:100%;border-collapse:separate;border-spacing:0;min-width:620px}.queue-board-table thead th{background:linear-gradient(180deg,#f8fafd,#eef3f8);color:#5f7288;font-size:.8rem;font-weight:800;padding:1.05rem 1.1rem;border-bottom:1px solid #dde6ef;text-align:center;letter-spacing:.02em}.queue-board-table thead th:first-child{border-top-right-radius:20px}.queue-board-table thead th:last-child{border-top-left-radius:20px}.queue-board-table thead th:nth-child(1){width:44%}.queue-board-table thead th:nth-child(2){width:28%}.queue-board-table thead th:nth-child(3){width:28%}.queue-board-table tbody tr{transition:transform .18s ease,box-shadow .18s ease,background-color .18s ease}.queue-board-table tbody tr:nth-child(even) td{background:#fbfcfe}.queue-board-table tbody tr:hover td{background:#fffaf1}.queue-board-table tbody td{padding:1rem 1.1rem;border-bottom:1px solid #eef2f6;vertical-align:middle;text-align:center}.queue-board-table tbody tr:last-child td{border-bottom:0}.queue-board-table tbody tr.mine td{background:linear-gradient(180deg,rgba(242,184,75,.16),rgba(242,184,75,.08));font-weight:800}.queue-board-table tbody tr.mine td:first-child{box-shadow:inset 5px 0 0 var(--gold)}.queue-board-counter,.queue-board-department{color:var(--navy);font-weight:800}.queue-board-department{text-align:right}.queue-board-department strong{display:block;font-size:1rem;line-height:1.45}.queue-board-role{display:inline-flex;align-items:center;gap:.35rem;margin-top:.4rem;padding:.28rem .65rem;border-radius:999px;background:#eef4fa;color:#6b7c93;font-size:.74rem;font-weight:800}.queue-board-counter{white-space:nowrap}.queue-board-empty{text-align:center;color:var(--muted);font-size:.98rem;margin:.5rem 0 0;padding:1rem}
.queue-board-wide{margin-top:1rem}.ticket-result .queue-board-card{display:none}
.roles-card{display:none}
.roles-card{background:linear-gradient(180deg,#fff,#fbfdff);border:1px solid rgba(217,226,236,.85);border-radius:22px;box-shadow:var(--shadow);padding:1.5rem}.roles-head{display:flex;justify-content:space-between;align-items:end;gap:1rem;margin-bottom:1rem}.roles-head h2{color:var(--navy);font-size:1.4rem;font-weight:800;margin:0}.roles-count{display:inline-flex;align-items:center;justify-content:center;min-width:82px;padding:.5rem .9rem;border-radius:999px;background:#f8ecdd;color:var(--navy);font-weight:800}.roles-list{display:grid;gap:.85rem}.role-chip{display:grid;grid-template-columns:46px 1fr auto;align-items:center;gap:.9rem;padding:1rem 1.05rem;border:1px solid #e6edf3;border-radius:18px;background:#fff}.role-chip.active{border-color:rgba(242,184,75,.9);box-shadow:0 0 0 4px rgba(242,184,75,.14)}.role-chip.done{border-color:rgba(169,21,35,.18);background:linear-gradient(180deg,#fff,#fcf7f7)}.role-order{display:grid;place-items:center;width:46px;height:46px;border-radius:14px;background:#eef3f7;color:var(--navy);font-weight:800;font-size:1rem}.role-chip.active .role-order{background:var(--gold)}.role-chip.done .role-order{background:var(--teal);color:#fff}.role-copy strong,.role-copy span{display:block}.role-copy strong{color:var(--navy);font-size:.98rem}.role-copy span{color:var(--muted);font-size:.8rem}
.journey-card{padding:2rem}.journey-head{display:flex;justify-content:space-between;align-items:end;gap:1rem}.journey-head h2{color:var(--navy);font-size:1.65rem;font-weight:800;margin:0}.progress-summary{text-align:left}.progress-summary strong,.progress-summary span{display:block}.progress-summary strong{color:var(--teal);font-size:1.25rem}.progress-summary span{color:var(--muted);font-size:.72rem}.app-progress{height:7px;background:#eaf0f4;margin:1.25rem 0 2rem}.app-progress .progress-bar{background:linear-gradient(90deg,var(--teal),var(--blue));border-radius:99px}.journey-step{display:grid;grid-template-columns:42px 1fr;gap:1rem;position:relative;padding-bottom:1.6rem}.journey-step:not(:last-child):before{content:"";position:absolute;right:20px;top:42px;bottom:0;width:2px;background:#e0e7ed}.step-marker{position:relative;z-index:1;display:grid;place-items:center;width:42px;height:42px;border-radius:50%;background:#edf1f5;border:5px solid #fff;box-shadow:0 0 0 1px #dce4ea;color:#829ab1;font-weight:800}.journey-step.active .step-marker{background:var(--gold);color:var(--navy);box-shadow:0 0 0 5px rgba(242,184,75,.16)}.journey-step.done .step-marker{background:var(--teal);color:#fff}.journey-step.done:not(:last-child):before{background:var(--teal)}.step-content{padding-top:.35rem}.step-content h3{font-size:1rem;font-weight:800;color:var(--navy);margin:0 0 .2rem}.step-content p{font-size:.82rem;color:var(--muted);margin:0}.step-message{background:#fff6df;color:#76571a;border-radius:10px;padding:.65rem .8rem;font-size:.82rem;margin-top:.7rem}.step-message.info{background:#e4f5f8;color:#155e6c}.step-message.success{background:#e2f5ed;color:#146b4f}.refresh-note{text-align:center;color:var(--muted);font-size:.75rem;margin:1rem 0 0}.live-dot{display:inline-block;width:7px;height:7px;background:var(--teal);border-radius:50%;margin-left:.4rem;box-shadow:0 0 0 4px rgba(142,16,27,.12)}.queue-number{font-size:2.5rem;font-weight:800;letter-spacing:1px}.timeline-step{border-right:4px solid #dee2e6;padding:0 1rem 1.25rem 0;margin-right:.5rem}.timeline-step.active{border-color:#0d6efd}.timeline-step.done{border-color:#198754}.big-button{min-height:64px;font-size:1.15rem}
@media(max-width:767px){.app-navbar{padding:.6rem .8rem}.user-chip{border:0;margin:0;padding:.5rem .75rem}.student-hero{margin:2.3rem auto}.tracking-search{display:block;padding:.5rem}.tracking-search .btn{width:100%;margin-top:.4rem}.journey-card,.roles-card,.queue-board-card{padding:1.25rem}.ticket-header,.ticket-details,.ticket-footer{padding-left:1rem;padding-right:1rem}.ticket-qr-section{gap:.75rem}.journey-head,.roles-head,.queue-board-head{align-items:center}.queue-board-table{min-width:100%}.queue-board-table thead{display:none}.queue-board-table,.queue-board-table tbody{display:block}.queue-board-table tbody{padding:.35rem;display:grid;gap:.75rem}.queue-board-table tbody tr{display:flex;flex-wrap:wrap;position:relative;border:1px solid #e7edf3;border-radius:18px;background:#fff;overflow:hidden;box-shadow:0 10px 24px rgba(15,23,42,.05)}.queue-board-table tbody tr:nth-child(even) td,.queue-board-table tbody tr:hover td,.queue-board-table tbody tr.mine td{background:transparent}.queue-board-table tbody td{display:block;border:0}.queue-board-table tbody td:before{content:attr(data-label);display:block;color:#8a9aad;font-size:.68rem;font-weight:800;letter-spacing:.02em;margin-bottom:.3rem}.queue-board-table tbody td:first-child{flex:0 0 100%;padding:1rem 1.1rem .85rem;text-align:right}.queue-board-table tbody td:first-child:before{display:none}.queue-board-table tbody td:nth-child(2),.queue-board-table tbody td:nth-child(3){flex:1 1 50%;padding:.85rem 1rem;text-align:center;border-top:1px solid #eef2f6}.queue-board-table tbody td:nth-child(2):before,.queue-board-table tbody td:nth-child(3):before{text-align:center}.queue-board-table tbody td:nth-child(3){border-inline-start:1px solid #eef2f6}.queue-board-table tbody td:nth-child(3) .status-pill{font-size:.8rem;padding:.4rem .95rem}.queue-board-table tbody tr.mine{border-color:rgba(242,184,75,.85);box-shadow:0 0 0 3px rgba(242,184,75,.16),0 14px 30px rgba(15,23,42,.08)}.queue-board-table tbody tr.mine:before{content:"";position:absolute;inset:0 0 auto 0;height:4px;background:linear-gradient(90deg,var(--gold),#ffd786)}.queue-board-table tbody tr.mine td:first-child{background:linear-gradient(180deg,rgba(242,184,75,.14),rgba(242,184,75,.04))}.queue-board-department{width:100%}.queue-board-department strong{font-size:1rem}.step-content .status-pill{font-size:.65rem}}
@media print{body{background:#fff}.app-navbar,.app-footer,.student-hero,.journey-card,.no-print{display:none!important}.app-shell{max-width:none;padding:0}.ticket-result>.col-lg-5{width:100%;max-width:430px;margin:0 auto}.ticket-result>.col-lg-7{display:none}.ticket-card{box-shadow:none;border:1px solid #bbb}.ticket-cut:before,.ticket-cut:after{background:#fff}@page{size:A5 portrait;margin:10mm}}